Testimonials
Member E.Q. writes…
May 10, 2016
First of all I want to thank OCCA for helping me debt free. I enrolled in July 2016 and Matt took my file. He did not do well on my file. In October 2016 Sam Captain took over my file and was able to close it on February 2016. Sam Captain worked very hard on my file and I was talking to her almost everyday. Sam is such a wonderful person, knows her job very well, very accomodating . It’s been a pleasure working with Sam Captain a very pleasant lady to talk on the phone. I thank you Sam for a job well done.
Member G.S. writes…
June 1, 2015
Thank you to all at OCCA for your kindness to us. You are the BEST!
Member K.F. writes…
March 23, 2015
Hi Brittney,
Thanks again so much for your help!
Be assured I will certainly make sure to recommend you and OCCA to everyone in Ontario that I know that could take advantage of the great service you have provided.
Thanks again.
K.F.
Member J.D. writes…
March 6, 2015
Good Morning Brittney,
I just wanted to email you how much I appreciate your help, communication.
You have helped me to keep fighting for myself and life as a whole. I just want to get back on track in life since my fall out.
From the bottom of my heart I can’t express how much I appreciate what you do.
Thank you!
Member O.W. writes…
December 15, 2014
Have a wonderful holiday season and Merry Christmas and a Happy New Year to all that have helped me so much at OCCA for the past three years now. I truly appreciate it especially since this year has been and continues to be very difficult for me to get through with Lloyd passing away earlier this year. It is people like all of you who help me tremendously and I truly appreciate it.
Member A.G. writes…
December 2, 2014
Just a short note to thank you for the phone call and the nice words you said to me. You have expressed there are still good people out there.
It meant a lot to me. Thank you Stephen and Monica very much for everything. I have great respect for you both. OCCA is very fortunate to have employees like you both.
Thank you!
Member G.S. writes…
October 9, 2014
Invaluable Assistance from Members of OCCA!
Both my wife, Gerri, and I would like to thank you people at OCCA for the invaluable
advice and help you gave to us during our recent financial problems that resulted in us being unable to pay our creditors.
This problem could not have happened at a worse time and we could see no way out but your staff members enabled us to survive all the problems being thrown at us by our creditors and their bill collectors by being always there as financial counselors and negotiators on our behalf with creditors.
Thank you!
Member D.M. writes…
September 9, 2014
God Bless You All!
Member G.M. writes…
July 21, 2014
I want to thank you for your excellent work to achieve a settlement with CIBC/KRMC and guiding me through the process. Your help was much appreciated.
Member W.S. writes…
May 12, 2014
Thank you Stephen for what you are doing for me. I will not forget it. I cannot believe I will be done in 2014 (debt free). That is fast. Thank you to all the staff at OCCA. Thank you!
Member F.M. writes…
April 16, 2014
I want to thank OCCA for the cooperation I got from staff. My thanks go out to Brittany for her kindness and understanding as well as Monica thanking them for helping me to make things go.”
Members G.G. and T.G. writes…
December 23, 2013
When you’re not really that good at budgeting and handling your finances to begin with and then something unexpected comes up, it doesn’t take long to realize that you’re in trouble and paying the interest on minimum monthly payments is a slippery slope that’s usually impossible to recover from.
So it was with us until we had the good fortune of meeting Stephen and the rest of the team at OCCA. Our out of pocket medical expenses from taking care of our daughter, who is chronically ill, pushed us over the edge and when we started looking for help it was confusing. We read about all the companies that boast “not for profit”, but in the end, based on the information available to us, we decided to take a chance on OCCA.
From the very beginning Stephen made us feel at ease as he explained how it all worked. He was always there for us, fielding any questions we had as he negotiated with our creditors. He genuinely made us feel like our basic needs were the most important thing. He was always patient with us and always professional.
We are currently debt free and rebuilding our credit. Thanks to Stephen and the team we were able to save an amazing amount of money and through it all we’ve learned a valuable lesson regarding finances. We feel so lucky to have taken a chance on OCCA and would be happy to recommend them to anyone who requires this type of service.
Member O.W. writes…
January 10, 2014
I must say that the passionate and caring approach by OCCA in particular yourself Danielle in this crucial time in our lives cannot be overstated and with the results achieved it has taken a great weight off my shoulders as far as finances go and I cannot say thank you enough for relieving me of that stress at this time.
Member C.B. writes…
August 1, 2013
I would like to express my sincere thanks to Steve and Laurissa and the entire team at OCCA for their unfailing support as we navigated this very arduous process over the course of two years. If you are hesitating and scared, believe me that having OCCA deal with your creditors will be the best step you ever make towards resolving your debt problem and making a fresh start. They are always available to help you out with clear cut processes to deal with mail from creditors or the constant harassment of telephone calls to yourself and your family members. They are your constant support from the outset with their knowledge, patience and understanding, and are still there for you afterwards.
Member S.A. writes…
July 18, 2013
My family and I are so grateful for OCCA and their help in getting us out of debt. At first we were a bit skeptical of using OCCA, since we did not know much about their type of business. The representatives at OCCA explained everything to me and my wife as we went through the process. The staff at OCCA always made time for us and all of our questions. A BIG, BIG Thank you to Stephen for all his amazing support we received. Now we are able to go and buy our dream home.
Member G.S. writes…
July 8, 2013
Thank you for taking care of us so well. We do appreciate this so much from all the staff for your good work and kind consideration.
Member D.D. writes…
May 1, 2013
To all staff at OCCA ~ Thank you for all you do! Not just for me but for everyone you help.
Member W.S. writes…
April 25, 2013
I am sending you this note to say thank you for what you all did for me. This is my last pay today so say thank you to Steven and Adian.
Member V.K. writes…
April 8, 2013
Thanks to you Stephen, receiving (the letter from the creditor) no longer raises my blood pressure or will cause me a sleepless night as it once did; and sadly, too many times!
Over the course of the past two years you have been a blessing to me in a number of ways – you most certainly re-assured me when I needed it most, but you also educated me along the way, which of course, helps me to recognize today’s letter as “the last kick at the proverbial cat”.
Member I.R. writes…
April 6, 2013
My sincere appreciation to Laurissa, Raul and Preston for your unfailing help and encouragement over the last two years. We could not have done it without your help with the trying and difficult collection agencies and the legal representatives that just didnt want to cooperate. Our sincere and heartfelt thanks for helping us to get through this long and ardous process. I highly recommmend OCCA and their great staff for their dedication and unending support in solving our debt problem.
Member R.M. writes…
April 2, 2013
Thank you so much for kindness and help. God Bless you.
Member E.R. writes…
March 18, 2013
I have been a member with OCCA since the beginning of the economy challenges that started in early 2009. I had written to all my creditors in a proactive way to address the financial constraints that were approaching on my financial commitments. All but one decided to work with us on a payment plan, all the other creditors didn’t respond to a workable solution.
I made the time and investment with OCCA as a guiding business to assist us in handling all our creditors.
It wasn’t easy going through all the creditor calls and their form of engagement. We survived.
OCCA has the “know how” to engage, negotiate, respond, and give good advice on “how to handle your challenges with your creditors”. They know what they are doing.
We have been very satisfied, made special payment arrangements and even settled on more than one occasion with our creditors.
Thanks OCCA for being part of the solution.
Member S.B. writes…
February 13, 2013
Thank you very much! My God you are so organized and thank God I found you.
Member A.A. writes…
December 17, 2012
Thank you so much OCCA. I can’t tell you how great it feels to not have credit card companies and collection agencies calling me any more! OCCA took the time to discuss my issues in detail, and then they handled everything from there. Now I’m on a payment plan which is affordable, and no more phone calls! Thank you OCCA!
Member T.C. writes…
December 15, 2012
I appreciate your help so very much. You have no idea how much you all have helped me. Happy Holidays!
Member M.N. writes…
November 26, 2012
I would like to express my deep gratitude for all your kind and generous assistance in my financial situation. You have been most polite, respectful and professional, treating me like a CLIENT should be treated.
Member V.C. writes…
November 28, 2012
I’ve been with OCCA for a long time. I’m finally seeing the light at the end of the tunnel with the end of the harassing phone calls from collectors. I was very sceptical about OCCA in the beginning because I didn’t think it was possible to get this kind of help. I couldn’t have gone through these very tough years without (my counselor) Stephen and OCCA on my side.
Years after initially joining as a member I’ve finally begun to rebuild my credit. I currently own my first house, have credit cards, and my credit rating is better than ever. The best part is that I have not received any more annoying phone calls from harassing collectors.
Stephen has not only been able to help me over the years with these annoying collectors, he has been very personable, and truly shows how much he cares about members. He makes you feel like a human and not just another number.
I’m very happy I went through this process and got the help I deserved for the past couple years. I wouldn’t be in the amazing position I’m in today if it wasn’t for the great help this company (especially Stephen) has provided me.
Thanks from the bottom of my heart.
Member C.M. writes…
November 8, 2012
I am truly grateful to know that I have the professional service of OCCA and your most competent ability to see that this matter is properly put right.
Member C.M. writes…
October 15, 2012
I am most thankful to you for being able to take this matter in hand and having the problem taken care of properly.
Member T.C. writes…
October 6, 2012
This is the time of year to give “Thanks”. So I give all of you a big “Thanks” for helping me so very much.
Member R.T. writes…
September 4, 2012
Thank you for allowing me to live life without harassment. I truly appreciate it. Thanks, and God Bless you all.
Member D.C. writes…
August 23, 2012
Presently, I do not have anyone that I can refer; however, I will not hesitate to refer individuals with debt problems. , based on experience that my sister and I received from all those that were dealt with at OCCA. Stephen has supported us admirably over the last three years.
In 2009 my sister and her late husband were in financial difficulty before the rest of the family realized the seriousness of their problems. My sister’s mental health is fragile and she has required medications for many years. Her husband’s business and his health were failing. Personal and business debts were out of control. A good neighbour referred my sister to OCCA to manage unsecured creditors while she tried to manage the house and her sick husband. The family was unaware that secured creditors were about to foreclose on the matrimonial home until an eviction notice was received in December 2009.
Family and friends were able to stave off secured creditors in 2010 while business and personal assets were liquidated in an orderly fashion. Collection agencies made life miserable for my sister who is a senior with no knowledge of business, legal process, and credit obligations. She was under great emotional stress while her husband was dying. OCCA and my sister’s immediate family living in the Niagara Peninsula were a great source of comfort and advice to her in this difficult time. I tried to intervene with unsecured creditors and collection agents for her, but direct calls persisted.
Her husband passed away in September 2010.
After his death, income from all sources was insufficient to comer my sisters modes living expenses and she was forced to sell the matrimonial home and rent a small apartment to reduce expenses and discharge claims of secured creditors. Although the ‘hardship’ argument against unsecured claims was even more compelling, collection agencies badgered us incessantly, seeing preferential deals for various unsecured creditors.
In particular MJR was most unprofessional in their criticisms of OCCA and of Stephen and obnoxious to both my sister and me. In June 2012, with Stephen’s help I served MJR a ‘cease and desist’ letter and MJR seems to have backed off.
For my sister, her family and me, it has been a tedious ordeal. We may yet hear from a collection agen tomorrow but at least we can all sleep tonight secure in the knowledge that Stephen will continue to promptly address questions on her file.
Member W.S. writes…
August 23, 2012
Thank you to all of you for helping me out. I don’t know what I would have done without you. I just want to say thank you to all of you for helping me.
Members S.D. and P.H. write…
August 22, 2012
Brittnay, Alice,Dave
You were kind and helpful, and an excellent company to deal with.
Thanks again.
Member R.B. writes…
August 8, 2012
I would like to say that in the last two years Ontario Consumer Credit Assistance has been a great support. Even after the payments were finished, we continued our correspondence by mail and phone. They calmed our fears and reassured us they were working on our behalf.
We were in bad shape financially and they assisted us in reducing our debt load and interest payments. We are in a much better place than we were two years ago. Their continued support brought this about. My husband and myself are truly grateful for their patience, information and recommendations. We both highly recommend letting OCCA help you. You will not be sorry.
Thanks again to OCCA for a job well done, wouldn’t have been able to do it without you!
Member C.R. writes…
August 6, 2012
Having your support made all the difference in the world. I wouldn’t have made it through without you. Thanks!!!
Member G.S. writes…
July 24, 2012
Thank you (to all the staff) for your support. We have told a few friends about you and we will come to Toronto some day to meet all the great staff!
Member B.T. writes…
July 19, 2012
God Bless you all. You have made my life worth living. At 88 years old and doing well!
Member C.M. writes…
July 13, 2012
At this time in my life there is nothing more important to me than being able to take care of my personal financial affairs. With all the best intentions, there came a time in my life when I had to make a clear decision about … my income. Changes had come about that were cause for serious concern to me. An opportunity presented a chance to do something, to that end. I work alone and make my own decisions in such matters. After all these years I had not had difficulty with the way I was keeping such details in order and had no reason to believe that the way I had would be at risk.
With a validated work plan along with teaching and having a support team, I put my full attention to work to give the job at hand every chance it required to succeed. Within a short time I was making good progress at a new carrier with a realistic outlook. Then things started to occur and before I knew what to do, all that I had worked so patiently to put into progress was in serious trouble, due to interference and interruptions that I could not prevent or have possibly foreseen. A course of responsible decisions and action had to be made and taken immediately. I had to make a choice about what I could do that meant I would repay my debts. At this emergency OCCA were able to advice me in a way that put my humiliating embarrassment iinto a clear orderly perspective. My fear and subsequent panic was quickly brought to an end with a course of action that I could ethically accept, giving me the peace of mind I dearly needed to regain my emotional balance. The terrible shock and shame that had come over me was now over in such a way that I could keep an optimistic belief in the certain outcome of an acceptable conclusion over teh crisis that my life was in.
I am most sincerely grateful to OCCA for the best chance I had to briing this matter of life (around) to a realistic properly working course of value productivity and to the benefit of those that depend on me to adapt to the changing world of work and income demands on us – to live a funtional life as well as we may.
Member S.H. writes…
July 3, 2012
I’d like to thank you once again for your continuous help and advice. Please accept this appreciation. Regards and have a wonderful summer!
Member W.S. writes…
June 27, 2012
To the staff at OCCA, THANK YOU all for what you have done for me!
Member C.M. writes…
June 13, 2012
The Ontario Consumer Credit Assistance has saved me from terrible circumstances.
I do have reason to believe my situation will change. To look after this matter in the most professional and responsible manner has been very important to me. Your service has been of great value at this time. For that, I am most thankful.
Member J.L. writes…
June 13, 2012
….I had to stop making payments for my ex-husband’s debt, and I was unintentionally accumulating a lot of my own debt with everything from cable, hydro, department store credit cards and even rent. It goes without saying how overwhelmed I was feeling and couldn’t get air in. I was terrified to be home because collections for EVERYTHING was calling. I had to stay home and could not hide out unplugging the phones. Then to make matters worse, they started calling my family and friends….I had it suggested to me to contact a trustee. I called everyone listed on yellowpages.ca and OCCA Consumer Debt Relief was the only one that didn’t make me feel like I was a criminal. They have always been respectful and supportive. They reassured me that everything would be alright and that I was NOT a bad person. When you need to call them, they talk to you like you are somebody special. They always say “thank you and have a stress free day”, which I believe is an awesome thing to say. It makes you feel like you are not just a number, but a person.
They are also very accomodating when you need to change the payment date. I have had to this a few times because of a broken down car, kids loosing their glasses or needing replacements, etc. When I called to ask to move a payment again, they were very easy going about it.
Through it all, OCCA Consumer Debt Relief has been nothing short of great. I would say they are the NUMBER ONE thing I can depend on. Great customer service. I would recommend them to everyone I know with debt issues.
Member L.S. writes…
April 2012
I don’t know how I got into so much debt. It was sneaking up on me gradually, paying more than the minimum then having to charge again before the end of the month just to get by. Then, thankfully, I saw an ad on TV, called the number and then vicious cycle stopped-dead!
The commercial was for the Ontario Consumer Credit Assistance. I was given a counsellor, Raul. He explained the method of credit companies was to suck people in and when you could no longer pay, get the credit collectors to scare the hell out of you. I began to relax.
Then one day I was in the library and came across a book, an expose about the problems of debt and the part played by the credit companies, I read exactly what Raul had been telling me. This is a universal problem, I wasn’t alone & they’re all in on it.
Best of all, Raul told me there was a way out. I could get out of debt, stop paying the fees 12%, 26%, even 28%, and settle my debts, I could finally see the end and by making changes get rid of debt and live my life free of credit cards.
I could finally have money!
This is the result I though could never happen. Thank you for my new found freedom!
Member S.C. writes…
April 30, 2012
Two years ago last spring we were overwhelmed with debt.
My husband has farmed all his life and I joined when we were married in 1968. We have worked hard trying to make ends meet. I helped him driving the tractor, plowing, discing, cutting hay, doing chores, looking after our home while raising three children and I also worked off the farm for 29 years. He made most of the decisions as to what crops we were planting each year and what animals to keep and sell.
We did not know what we were going to do, it got to the point that we were getting advances from one credit card to pay the minimum on other credit cards. We were always hoping that we would get a good year in our farming operation to pay down some of our debts.
We hen heard from our son about OCCA. We phone and talked to Dave and he advised us of our options. We decided to drive to Brampton to meet him, so we could see him face to face. One of the things he asked us was what we wanted to see happen. The thing we wanted most was to keep our farm. He said he would see to it that we would.
We signed up with OCCA and started the process. Over the next two years we cried often, we were so distraught over the phone calls we got from our creditors (we did not want to change our phone number like Dave advised because we did not want anyone to know our situation). We were so ashamed of the predicament we were in.
Dave and later Steve kept reassuring us that we were not alone, they would be with us every step of the way and there were. What a stressful time we had. We thought two years was an eternity but every time we phoned OCCA they said everything would be okay. Hundereds of times we were very skeptical that this would out, we did not know if we were doing the right thing by takeing their advice ans sometimes we just about didn’t, but we thought we should stick to it just a little bit longer and aare we ever glad we did.
The 2 years were up last June an they ate still representing us. We are still living on our farm and things are a lot less stressful. They truly did what they promised.
We will never be able to repay Dave, Steven, Megan and Laurissa for their guidance, support, their thoughtfulness and caring. I still think of them and thank God for them every day. The feelings in my heart when my grandchildren come to visit me and I am still able to be here on the farm is filled with such thankfulness for having me all of you. So Thank you Thank you from the bottom of my heart.
Member N.B. writes…
April 28, 2012
OCCA IS CANADA’S MOST TRUSTED AND RELIABLE DEBT RELIEF PROGRAM.
MORE POWER TO YOU AND YOUR ORGANIZATION.
Thank you for your work well done.
Member D.F. writes…
April 28, 2012
I want to thank OCCA/Nicki, for all their help and support in helping me with my financial problems, allowing me not to have to go bankrupt, but to fix the problems that derived from my being sick, couldn’t keep up with my payments. Thanks for your help in giving me the freedom to be able to sleep and not concern myself with “collection calls”, etc. Thank you for your assistance, and will always be grateful for your kindness and help. A grateful member.
Member D.C. writes…
April 25, 2012
Dear Adien, & Nicki, I just want to thank you so much for all the help in the last few months…When I first started this program I felt like I was swimming in a pool of debt I couldn’t get out of…I was sick..losing my mom and then lost my jobs. I called your office crying uncontrollably. But you came to my rescue. Even to this day, I am still trying to pay what I can…but with your help it’s made it easier…At least you are on the ene of the phone talking to me and helping me through the problems I face. In the last few months I have had another heart attack and find myself again to being able to pay with I was before, but you are there again helping me deal with all I need dealt with. Gob Bless you all at OCCA foal l the help and concern, for me and my family…Thank you all so much.
Member D.M. writes…
April 25, 2012
Having debt is no one’s long term goal. When my husband and I found ourselves falling behind on bills and the credit card debt interest rising, we felt like we were headed to bankruptcy and could see no way out. Then we contacted OCCA. There were many debt consolidators to choose from and it’s difficult and embarrassing to have to lay it all on the table for yourselves and others to fully see. But OCCA made us feel like we had options and our lives weren’t over. Since our partnership began the staff at OCCA has done nothing but been fully supportive and cooperative, answering all our questions and decreasing our stress. Just this week the amazing staff has helped to close an account for us with a savings of 98% of what the credit card company was claiming we would have had to pay to date. I have nothing but praise and thanks to the amazing people who helped our family when we were feeling so truly trapped.
Member D.P. writes…
April 24, 2012
Dear Raul, I just want to say thanks a million and making my life easier for me and my family you have treated me just like family always there and always there to answer anything and return calls right away, thanks again.
Member N.M. writes…
April 23, 2012
OCCA is a great example of people or organization that sticks to their client’s needs, and considers their financial institution situation. They are a group that is faithful, and concerned about the clients wellbeing. I like then because they don’t make it about money, but about the persons health and lives. They realize that without us they have not business, or corp. OCCA contacts you, and works with you as a client. If a payment is not payed in order to perform your financial needs, they call and take time to listen to you, making it easier, and more manageable. OCCA GETS A THUMBS UP FROM ME!
Member K.F. writes…
April 23, 2012
OCCA AND RAUL GO ABOVE AND BEYOND!!!
Raul is consoling, helpful, informative, understanding, supportive, compassionate and leaves me feeling exceedingly hopeful and at ease.
Thank-you from the bottom of my heart. OCCA alleviates undue stress and negativety by making my payment plans to them reasonable and organizes my payment in an easy and comfortable manner. YOU ROCK!!!
Member S.W. writes…
April 23, 2012
We (my wife and I), phoned OCCA to handle our personal debt load, which we were realizing was getting both burdensome and stressful. They worked out a monthly payment schedule which was fine for us at the time. I spoke with Adian to lower it and he came through for us. Thank you to Raul, for his swift, industrious work ethic in resolving phone callers not only to my personal house but also to my parents, who live some 85 kilometers away. Thanks, again OCCA, I can go back to work after my long absence to a skin ulcer that precluded me from working for some five months.
Member O.L. writes…
April 19, 2012
Dear Raul, I know that both my husband and I did the right thing to choose OCCA to help us survive in a very difficult financial crisis. Your personal comments and phone calls help me cope with the many phone calls I still receive and the amount of stress and worry just knowing that you’re there for us is worth a lot. I highly recommend people choose OCCA to help with debt relief.
Member L.A. writes…
April 18, 2012
OCCA saved me from embarrassment at work by eliminating the negotiation process away from my work environment which was quite stressful and disturbing. They also save me a considerable amount from the amount that was owing to my creditor. Their service was prompt and I was clearly briefed of all negotiations prior to final approval. Thanks OCCA I can walk by my office receptionist without being interrupted.
Member J.T. writes…
April 18, 2012
Thank you for your help. This really is going to help me with my stress and headaches I have. You’ve been a great help with this very big bill. Have a great and wonderful day. Again thank you and Shannon too.
Member L.C. writes…
April 17, 2012
Hello: My first contact with OCCA was June 2011. Dealing with Nicole and Raul has been a pleasant experience. They have helped me tremendously throughout the past year. They took my case and handled it with such precision. They are always there for me when I need advice and ultimately more help. They have kept me informed as to what is going on with my case, and we are in constant contact. I am a senior citizen, and until last year, was managing okay. The bottom fell out of my world, but with the help of Raul and Nicole I began to pick up the pieces and move on. I do not like being in the situation that I am in now, but talking to Raul, brightens up my day. (Nicole is on maternity leave) He is still helping and always giving me good sound advice. He is so pleasant to deal with and by the time the end of the telephone conversation has come to an end, he has made me laugh a time or two. Although my fight is not over, I can live a lot easier, knowing that OCCA and Raul are on my side, and see my situation as it is. Thank you so much.
Member S.C. writes…
April 16, 2012
I am surprised on how you can and are helping me. Thanks
Member T.S. writes…
April 12, 2012
Larissa has been so so helpful to me in this time of financial stress; her reassurance and helpful manner have made this time very easy to bear. And Adian is also very helpful, accommodating and kind. You can not ask for better than these folks.
Member K.B. writes
April 12, 2012
Thank You Raul for looking after me.
Member C.M. writes
April 15, 2012
I would like to thank the staff at OCCA for your help and support. Honestly I had my doubts that being debt free could happen. Again Thanks.
Member T.N. writes…
April 11, 2012
OCCA was an unknown name for me until I became a client.
Never ever having been in a financial crisis in my entire life, I was confused, apprehensive, anxious and troubled about how to find a solution to resolve this issue. Not being familiar with procedures nor having any knowledge on financial matters, I felt like a lost lamb.
The staff team at OCCA put all that to rest and truly helped me to understand that my life had not ended. In fact it was about to being and assured me to total support in this journey. They educated me in understanding my position, put my fears at rest and my personal advisor has been a pillar of strength. The genuine concern, the personal touch and regular communication has been priceless for me and words can never express my sincere gratitude for their support and encouragement during my panic troubled times.
I know now that I am not alone in these times of economic crisis for OCCA has made it possible for me to live a normal life again with courage and respect. Never having me them in person, they have proved to be a company that cares, understands and truly walks the walk with you.
OCCA is a company with values and human understanding with a desire to make your journey as smooth as possible to allow you to live all over again without defeat and shame.
You all have won my admiration and sincere gratitude. Thank you so much for saving my life.
God Bless.
Member C.G. writes…
April 11, 2012
OCCA has given me peace of mind. I have no more worries about collection agencies calling or writing to me. I would definitely recommend OCCA to my family and friends and anyone who is in need for help from creditors.
Member Y.H. writes…
April 11, 2012
When 1st joining OCCA it was a big huge relief, just knowing that there is awesome people out there that care and are very helpful. I actually can sigh in relief, and breath. With them helping me, I can also thank the Lord for providing help from them, they are a true company and do not have any faults what so ever. What they do for me is just a relief in life itself.
Member P.R. writes…
April 11, 2012
I’m new with OCCA but have a load off my mind. Having a heavy credit card debt built up over 11 years, I was in too deep with no way out being on a fixed income. I first spoke with Shannon and later to Raul who assured me that they could and would help. They took me from panic to confidence in OCCA, Raul in particular. I call him my new best friend and guardian angel. As things progress I will update this blog. If you are in financial trouble I would recommend a call to them and not a company that says they will reduced your debt by 60-70% as these are often run by credit card companies. Use your computer and check these types of companies and see that they still leave clients half or more of the original debt. OCCA, all the way!!! Thank you Raul and company.
Member F.B. writes…
April 11, 2012
Hi, just wanted to say to Raul for all his help with my creditors…he is such an amazing person to deal with …he’s always there to answer questions and be very supportive I’m so appreciative fo all his help and bing so patient with my partner and I…we are grateful that there are people like Raul to help us…I would also like to that all the OCCA people for their help also…keep up the good work Raul tx again for everything…sincerely yours…
Member L.R. writes…
April 10, 2012
When I discovered OCCA I was a broken and stressed out mother. I was hounded by notices and devastating phone calls. Once educated on the OCCA solution to my debt, I could breathe and sleep again. I have had the help of a wonder man Stephen and if not for him, I might be six feet under and my children left motherless. I HIGHLY recommend getting the RIGHT help for OCCA today…don’t wait another minute. Signed Alive and Well.
Member A.P. writes…
April 10, 2012
It has been a year since I became a member of OCCA. I didn’t believe it was true, but I was at the point where I hadn’t paid my bills in months and that collection calls wouldn’t stop. My employer informed me to work night shift, but as a primary caregiver for my son, whom was three at the time, I wasn’t coping well. I suffer from anxiety and depression and lost my job because of my illness.
I know becoming a member of OCCA was the right choice where I started sleeping through the night again. The motto “ have a stress free day” doesn’t begin to describe that relief I felt today after my first small claims court trial. At which we walked away winners. It didn’t occur to me how much OCCA means to me until the defense lawyer said “ you really have no idea how much debt you are in?” I smiled an said, “I have an idea but that what I have OCCA for” They take care of it so I don’t have too.
I felt empowered today walking out of the court room, for the first time in years I was able to hold my head high. Thanks OCCA.
Member A.T. writes…
April 10, 2012
I am and will always use your services. Your professionalism and courtesy make going through financial difficulties bearable.
Member J.M. writes…
April 10, 2012
I am really glad that I fould OCCA because Now my life as change since I’m debt free!!! Thanks again!!
Member A.B. writes…
April 10, 2012
OCCA really did put me at ease with my creditors, because in the beginning my creditors were making me very angry, the counsellor I had was very good in telling me how to handle them when the phone calls came through, and any questions I had he was always there to help me, he also has a voice that was an extra bonus to listen to. Did not regret any of my experience with OCCA.
Member B.B. writes…
April 9, 2012
We’ve been borrowing and paying back hundreds of thousands of dollars over the past 45 years of marriage. Times change and sometimes you have no control over your employment situation as was my case. I worked for Ontario Hydro for 25 years earning a very good wage then out of the blue the government decides to down size and out I went. Needless to say I’m earning one third of what I used to and now we’re in trouble. One year away from retirement getting over a stroke and my wife being treated for cancer we had to make a big decision. No one i.e. the banks would budge, so we turned to OCCA. Can’t say enough, the staff and their compassion about our situation and the peace of mind not to have those harassing phone calls. When times get lean they fully understand and adjust the monthly payments to ease the stress and burden, this is rare these days. Thanks for being there OCCA.
Member M.H. writes…
April 9, 2012
I didn’t think someone will help me to be free from my debt but I found you. Now I am a stress free person looking forward to build my future. Again and again, thank you.
Member M.M. writes…
April 9, 2012
I would like to thank all the people at OCCA for the help they have give us during the last 2 years. Even thought I have had different people looking after my file, the advice is always the same, which may not sound like a lot but it eased my mind. Several times I have phone just because the phone calls were coming so often from creditors and I was upset. Everyone reassure me with the same advice ait it calmed me down. Everyone I have dealt with has been understanding and did not talk down to me because I was in a financial mess. So that you all.
Member E.H. writes…
April 9, 2012
I had lost my husband Dec 2010 of 37 years. I was completely lost and could not pay bills, I was going downhill fast saw a TV ad with was Ontario Consumer Credit Assistance so I made a call right then, I spoke to a person told them my problems and they said “We can help you”. A lot of times I felt like giving up because of phone calls and letters. But Raul would talk and talk to me and made me stand up for myself. Raul was by my side now I am not scared of phones of letters. IF it wasn’t for me calling Ontario Consumer Credit Assistance I know I would have lost all hope. Thank you OCCA.
Member J.F. writes…
April 4,2012
I would like to start by congratulating the HR manager for recognizing a great find and hiring Nikki.
Nikki has the perfect temperament to perform such a tedious and trying job day in and day out…while still allowing her clients the pleasure of “having a stress-free day”! Nikki is a conscientious and highly knowledgeable professional. I felt comfortable with her right from our first conversation! She is excellent with people, both her clients and their creditors!
Although this situation is never pleasurable one Nikki definitely put me at ease on several different occasions, calming me by patiently & empathetically explaining the issue at hand.
Nikki just, today actually, achieve the impossible…she got 4/5 creditors to approve my proposal within the past 48 hours (the 1st agreed a week ago) to be completed/paid ALL ON THE SAME DAY J (what I had requested, but not fully expected!)
Honestly, in the beginning, the calls seem like they w ill NEVER stop…but with OCCA there IS light at the end of the tunnel!
Ask any & all questions that come to mind, follow all suggestions that your account manager give you and, most of all, TRUST your OCCA advisor!
Nikki & the frontline staff at OCCA were wonderful from the beginning!! I would highly recommend their services to anyone finding themselves in a financial landslide!!
Member R.T. writes…
April 4, 2012
Many thanks again for taking care of me in your very efficient way. Thanking you for an almost worry free experience. God bless you all and you are life savers.
Member T.C. writes…
March 27, 2012
“Dear Stephen, My phone hardly rings anymore thanks to you! Many many thanks.”
Member J.F. writes…
March 20, 2012
“Thanks for all your help. I know I am doing the right thing, as I already feel as if a huge boulder has been removed from my chest :).”
Member P.H. writes…
March 19, 2012
“Thank You…so much. Dear Nicki, I just want to say Thank you so very much for all your assistance in settling my financial affairs. Your words of encouragement & support made the process much easier & your explanation of the way things work made it very understandable. So again Thank you, very, very much. You are appreciated more than you know. A Grateful Member.”
Member B.B. writes…
February 24, 2012
“Dear Stephen,
I wanted to thank you and the team at OCCA for your help and support. Your passion and goodness have allowed me to move forward in my career as a Canadian Artist and become confident in money matters. Keep up the great work, I highly recommend you to anyone who needs help with their debt situation! Warm Regards.”
Member W.A. writes…
February 23, 2012
“Hi OCCA and Staff,
I am sending you this email to say thank you to all of you for helping me. You all do good work! Keep up the good work. We will chat very, very soon.”
Member T.W. writes…
February 14, 2012
“Let me also state that OCCA has made my life a lot easier, and thanks to Julia I have admired her professionalism in handling my finances. Once again thanks for all the help.”
Member V.K. writes…
February 8, 2012
“To Sandy and Stephen, Thank you both for all that you are doing on my behalf – I very much appreciate it. I hope this New Year will bring each of you many blessings.”
Member E.L. writes…
February 7, 2012
“To OCCA- Laura. Hello- I heard from Raul that my account was transferred to you now. I’m saying hello and to say thank-you for taking care of matters on my behalf. I really appreciate it.”
Member T.F. writes…
January 29, 2012
“Hi There: I just wanted to take the time to say I am very happy with the service I am getting from O.C.C.A. To date the collection calls have stopped and I am resting ore soundly then I have ever been in months. A big thanks to Dana, she took the time to explain how the program works and how I can benefit. I just wanted to say great job keep up the good work from your friend always.”
Member R.T. writes…
January 24, 2012
“To my dear friends of Ontario Consumer Credit Assistance, HAPPY NEW YEAR. I cannot begin to thank you enough for the last few years of my life, as you know I’m 88 years old and you have protected me so well and kept the wolf from my door. You have been a wonderful bonus to my life and I will never forget you, and I will pray for you until I die. Thank you, thank you, thank you and God bless you”
Member K.R. writes…
January 22, 2012
“Shannon, All of you have been so nice in such a thoughtful way, It’s hard to find a way to thank each one of you today…But hopefully, this special card will show at least in part, The may warm and grateful thought this brings straight from the heart. Words can not explain how much it meant to me that you all cared so much and what you did for my family for Christmas. It was the best Christmas ever and you made our dreams come true. It is so amazing what your company did. Thank you from the bottom of my heart.”
Member M.T. writes…
January 7, 2012
“Raul, Once again my sincere gratitude for all your support, assistance, patience and understanding. Please know I am indebted to you and OCCA for giving me an opportunity to start my life on a clean slate again.”
Member L.B. writes…
January 5, 2012
“Hi Negotiator Team Leader, This is to inform you that my negotiator, Stephen, has great customer service skills. Even though he sounds at least four decades younger than myself, he was able to communicate with me very well. He was able to explain steps and procedures so that I could grasp and use them. I like his patience with me, not talking down to me and always using a pleasant tone of voice. His courtesy, humour, considerateness and most of all, industry in getting me the best settlement possible, is greatly appreciated. He is an ace young man and a great ambassador and credit to OCCA’s ideals of aiding consumers across Canada. Thank you OCCA for employing people with high personal work ethics. Nicole and Preston were easy to deal with too. They are also a credit to OCCA.”
Member A.D. writes…
January 2, 2012
“Dear Raul, I must add I really appreciate the time you take with me on the phone, and all your understanding. Your kindness does not go unnoticed. Again I thank you.”
Members R.T. and M.T. write…
December 20, 2011
“Happy Holidays. May your holiday be filled with joy and special moments. Permi, Thanks for all the help you’ve given us. Thanks to all of OCCA. Julia, Raul and all the others, thanks again. Merry Christams”
Member P.T. writes…
December 15, 2011
“Raul and everyone @ OCCA, Every name is a touch stone that leads to a place and time where God has used another’s heart to reach out and touch mine, it may have happened years ago or even yesterday. But every person on my list has changed my life some way through simple conversation a warm hug or a shared meal. Every person on my list has helped me grow and heal or laugh or love or learn or smile…the blessings never end as God allows our paths to cross as family and friends. So please know that this greeting is more than a Christmas wish it’s a “thank you” card to God for putting you on my list. Each and every one whose name I’ve come to hold so dear….Those who’ve shown me Christmas joy each day of the year.”
Member K.W. writes…
December 13, 2011
“I’d like to thank you for helping my friend. She is feeling soooooooo much less stress knowing that your company is there to help; and the lady that she spoke with was really nice and helpful. She is going through an incredible time personally, and extremely serious medical issues, and the last thing that she needs to worry about is finances. You have no idea how much this has made a difference for her”
Member D.K. writes…
December 12, 2011
“Wonderful people are dear to the heart, And it seems every year in December, We think if them first, in a warm, special way-For they’re always a joy to remember. The holidays are a special time to remember wonderful people like you. Merry Christmas and Happy New Year 2012.”
Member L.C. writes…
December 7, 2011
“Merry Christmas Raul. Wishing you a Christmas filled with all your favorite things!”
Member E.B writes…
December 6,2011
“To Brittney, Have a wonderful Christmas. Thank you very much for being nice to your clients and treating me with respect and dignity. Merry Christmas and a Happy New Year.”
Member E.B. writes…
December 6,2011
“To Dana, Best Wishes for a Merry Christmas and a Happy New Year! Thank you for your help.”
Member F.P. writes…
December 5,2011
“To Raul and Staff, Happy Holidays. May your holidays be bright with hope, love and happiness”
Member M.L writes…
November 30,2011
“Dear Steven, Thank you for everything you have doen for me. Merry Christmas and Happy New Year. Wishing you a Christmas filled with peace and joy”
Member writes..
November 23,2011
“Dear Laurissa, Thanks you so much for the helpful mail “how to handle collection agency calls”. Since that, no more phone calls from CBV Collection Services. I did receive a settlement offer mail from CBV Collection Services Ltd. I do appreciate your help with this issue.”
Member T.N. writes…
November 8,2011
“Dear Monica, Best wishes for the Holidays and happiness throughout the New Year. May the New Year bring peace, joy, laughter, good health, prosperity, success in all your ventures and may the days shine in the sunshine smiles. Kindly accept this little token of gratitude for your kind generosity, support, understanding, patience and assistance.”
Member C.R writes…
November 4,2011
“Raul, Thank you for your continued support and assistance”
Member W.S. writes…
November 2,2011
“Dana, I am sending you this email to thank you for me, say thank you to all of your staff. If I did not call OCCA for help, I do not know what I would do. So thank you for what you are doing for me. We’ll chat soon.”
Members A.S. and G.S. write…
November 1,2011
“To whomever it may concern ,thank you so much for the past help regarding dealing with creditors and getting our debts paid off. We are down to the last one so I am enclosing a recent statement. Wondering what you can work out with them for us. We won’t be able to do a onetime payment payoff, but maybe if they would drop the interest and give us something to work with then we can make payments, anyhow we will wait to hear from you. Again thank you so much for all your help. NL.”
Member L.P. writes…
October 31,2011
“To the staff of Ontario Consumer Credit Assistance. I don’t know where to begin or how to properly thank you, the staff of Ontario Consumer Credit Assistance. Not only are you well versed in all aspects of your jobs, but you show a deep, kind compassionate understanding of your clients I was thrilled the first time I met with you, you were always efficient, prompt and professional. Often going out of your way to answer my questions. Everyone I met whether it was my regular contact (Julia) or someone new, I always knew I would be treated with respect and consideration. Again I can’t thank you enough especially for all the considerations you have given me. You have shown you are a company whose main concern is for the client, you go out of your way to help them not only financially but emotionally as well. God Bless each and every one of you. Good health and happiness always. Hopefully all your staff can have stress free days. Thank you, thank you, thank you.”
Member C.S. writes…
October 25,2011
“Dear Courtnie, Julia and Steve,While I was recuperating from surgery at home from a broken hip last year. I tried to think of what I could do to keep myself occupied, while recuperating, so I thought why not keep my hands busy. I asked my daughter to bring me some different colours of yarn for making slippers for my family of nine. I had some finished slippers sitting on the table when the home care ladies came to take care of the incision; they eyed the slippers and asked if they could have a pair of them. I answered take your pick.Same thing when my therapy lady came by for my exercises, she also eyed the slippers again I said take your pick, none of them had any knowledge of having homemade knitted slippers. My family members had to wait for theirs. They (my family) got theirs in time for Christmas last year.So I thought of you, why not send you each a pair of slippers, along with a hot pot holder to show my deep appreciation on the work you all have and are doing for me. If your winters are anything like ours the slippers will come in handy. Thanks many times over ladies and gentleman, Yours truly” (click on testimonial 4 (on the right) to view the actual copy)
Members D.E. and A.E. write… October 17,2011
“To “My Team” at OCCA With “Thanksgiving” having just passed and this testimonial being a little late, it comes at a time when making my list of things to be ‘thankful’ for; one is OCCA.To start off, I got myself in major trouble financially. Circumstances leading to this poor management of money was due to after having a job for 22 years, I was let go in 2005. I was in shock. However, with making the money I did, I didn’t have to worry about being in debt, I always managed to pay the interest and keep the creditors happy. However, not having that job and definitely not knowing how to manage money, a lot less money, I hit rock bottom totally drowning in debt and didn’t know where to turn, absolutely didn’t know what to do. At the time, May of 2009, OCCA had been sending out phone surveys and I contacted them. I was a mess. I handed over my list of creditors and OCCA dug right in. I was so fortunate in that they had never been involved with debt this large and they still took me on.I was set up with a team that was just phenomenal. Stephen was there every step of the way; through the tears, anxiety attacks, the fear of what was going to happen to me and just plain not knowing what to do or understanding a lot of things being in this situation. Dave was his back up and if Stephen wasn’t able to be there, Dave was making me feel at ease. Being over 60 and having gone through this dramatic situation, I have learned to manage money better in that everything has to be paid for with cash. Every time I make a purchase, I constantly ask myself if I need it or not. There are things that we get blind sided with, for example the brakes going on the car and not expecting to be hit with a $940.00 bill. There are things we are still ‘nursing’ hoping to buy more time, for example the fridge has two containers in it collecting water that has to be dumped every day. Of course, at the top of the list are things like the utilities. Although, I do things like work all day, sit in the dark at night, do laundry on Sunday’s, and stop using my dishwasher to save hydro we still get hit with $400.00 per month. Necessities like eye glasses and blood pressure medicine have to be budgeted for because there are no benefits. My last vacation was in 2000, whereas now with the new job, I work the ‘shut-downs’ to make extra money to get us by. Entertainment is a couple trips to see a good ‘special affects’ movie about 4 times a year. Though there have been hardships that I’ve had to face, I am truly lucky in that I still have a roof over my head and a job. There are many people who aren’t as lucky. But the bottom line is that I honestly wouldn’t be where I am today had it not been for my ‘team’ at OCCA who still keep in touch. It would have been a lot worse.Thank you so much”
Members J.S. and D.S. write… October 17,2011
“Julia, Thank you for all of your help you have given us. We especially appreciate the information and advise you have provided. Your assistance has been invaluable to us during this process. Again, thank you so much, we greatly appreciate your professionalism”
Member A.Y. writes… August 24,2011
“Steven,Thank you for being so kind and helpful. I would really be panicking if it weren’t for you. Thank you!”
Member P.Y. writes… August 23,2011
“Hi Raul, Sure was nice visiting with you on the phone. Your company as well as yourself has allowed my mind to rest. I worry so much about not paying my way in life. It’s not easy paying everything each month with what ODSP gives. I’m not complaining every cent helps.I remember what you said to me about not worrying what I don’t have but be happy with what makes me smile.Thank you Raul for your words of wisdom.”
Member D.K. writes… August 17,2011
“Dear Mr. Raoul Mendoza! Thanks for the phone calls, I’m starting to get a little hope with the mess that I got myself into, Thank you for helping.”
Members T.B. and R.B. write… July 28,2011
“Attention: Sandyp It is with much appreciation that I am writing about our experience with Ontario Consumer Credit Assistance.One year ago we were way over our heads in Credit card debt, only able to make minimum payments, not even enough to pay down the exorbent amount of interest, especially when we were faced with double payments required, which was a common occurrence in our home. We were at the food bank twice a month, could barely afford to keep up with our multiple insurance payments. We even felt the need to cash in our life Insurance to pay back payments. We were staring bankruptcy in the face, and after 40 years of marriage the possibility of loosing our home.One year later looking back at the Bind we were in still has an effect on us.From the very first contact with OCCA was a welcome relief. Every time we recieved threatening phone calls, or disturbing mail from our Creditors, we would call OCCA and within 4 to 6 hours they would return my calls, with support encouragement, and answers to our fears. Now we are catching up and moving forward. This would not have been possible without OCCA’S knowledge, assistance, they were definitely working on our behalf. One year later we are still members. July 31, 2011 is our last payment, so I thought I should call my worker at OCCA to find out what happens next, to my pleasure we are still members for another year or however long it takes to settle our affairs. They were truly responsible for us having a stress free year. We recommend them highly for their professional manner as well as results on our behalf. HATS OFF To OCCA for a job well done.”
Member B.L. writes… July 20,2011
“Hi Stephen..Thank You so very much, Stephen, for all of your assistance. I wish you success in all your endeavors!!”
Members T.B. and J.B. write…
“Dear Stephen,I am writing to thank you for all of your help throughout this process. I am happy to say that because of the phone call we made to OCCA we are now completely debt free. Although it was scary at first, this process has allowed us to break the cycle of debt and see a future of financial stability. Stephen, your knowledge, patience and understanding from start to finish has been outstanding! Thank you again for all of your help.”
Member T.W. writes… April 20, 2011
“I just want to thank Julia at OCCA for all the help and everyone else, OCCA has done a lot for me and made my life less stressful. It has opened my eyes to a lot of things I didn’t know about. I would recommend OCCA to anyone who feels they are drowning in debt. Thanks again OCCA.”
Member B.S. writes… January 5, 2011
“Thanks to you and your associates, I’m in good hands. I was worried a bit, but living with less stress now, thanks to all of you. Thank you so much for all you have done thus far.”
Member I.S. writes… December 14, 2010
“Hi Gina, I’d like to wish you and your family a very Merry Christmas and Happy New Year. And thanks to OCCA for all their efforts, and for getting me through this. Again, thank you very much OCCA great job! Thanks a lot and bye for now.”
Members W.M. & L.C. write… November 10th, 2010
” Dear Shannon, We just wanted to let you know how much we appreciate what you have and are doing for us. We can’t tell you how much you have changed our lives right from the first minute I spoke to you. You put me at ease immediately and quite frankly, alleviated my guilt at the same time.We thought we would have to go bankrupt and could see no way out. Thank goodness we have found you. Thanks again Shannon for everything. The job you do really does change lives.”
Member M.P. writes… October 28th, 2010
” I’d like to thank OCCA for all the assistance rendered to me. It took out a lot of stress and anxiety from the collection agencies who were harassing me. Again thank you so much.”
Member R.T. writes… October 5th, 2010
” Julia, It was great talking to you…thanks for taking the stress off.”
Member B.W. writes…
” Stephen, Thanks again for all your help it means so much. I would never get through this without You.”
Member R.T. writes…
” Luisa, Thank you very much for all you do for me. You really do relieve my mind of anxiety. ”
Member B.W. writes…
” Hi Stephen, Thanks again for all your help it means so much. I would never get through this without you.”
Member D.E. writes… August 20th, 2010
” Many thanks for all your assistance and guidance in this overwhelming situation. PS – Want to “THANK” Stephen for the phone call yesterday! Great to hear his voice, the pep talk & understanding!”
Member L.W. writes… July 28th, 2010
” Dear Julia, Thank you for your continued support. I always feel better after talking to you.”
Member R.T. writes… July 22, 2010
” I wish to thank you for your most appropriate assistance. You make it easier to live with my afflictions. Thank you”
Members P.W. & G.F. write… June 23, 2010
” Thanks for all your help. It means a lot to have you on our side.”
Members I.S. & J.S. write… June 2, 2010
” Our heartfelt thanks goes to OCCA for their amazing assistance in a tense grueling debt problem. They offer the utmost professionalism to the letter of their word! Much special thanks goes to Julia; as if it was not for her keeping me calm with each telephone call, I would be in a much worse situation than what has turned out to be. They know their business, hands down, and know what each resulting move on the telephone or mails, will bring! She is a credit to the OCCA organization and deserves every accolade possible! This was THE best move I have ever made in my life! I don’t know where I’d be without her constant assistance! Extremely well done by all at OCCA! Bravo!”
Members A.M. & L.M. write… May 24, 2010
” As of today we, AM and LM, wife and husband wish to express our thanks for the good services of Ontario Consumer Credit Assistance on our behalf. Special thanks to Stephen. The service they provided is highly pleasing, and recommendable.”
Member W.S. writes… May 28, 2010
” Hi Luisa, Appreciate your good work, and the confidence. You gave me some new hope. ”
Members S.F. and I.F. write… April 23, 2010
” To: OCCA Dear Sir/Madam, We have been a member of OCCA since March of 2006 and this time we would like to take this opportunity to thank your office from the bottom of our hearts for all your help, your advice and your continued support in helping us deal with our creditors. We have lived through some grueling and terrifying experiences of endless, intimidating phone calls and fear from them. At one point in our life, we went through deep anxiety and depression. We are conscientious people who honestly are willing to pay our debts but are not given the chance by our creditors to pay accordingly to what we can afford.Each time we would receive phone calls and letters from them, we would phone your office and talk to Stephen who we consider a “heaven sent” because of the ways he helps and deals with our problem. Each time he would reassure us that there are processes in place that can be done to deal with intimidating creditors. He would patiently listen and instruct us to send important letters to him. How he would take our fear away each time a situation gets unbearable is the most peaceful comforting feeling we could ever have. We certainly know that it’s your job to help fix our problem but your staff particularly “Stephen” has gone beyond his duty to be a receptive humane person who cares about the mental and emotional side to your clients (us). Again we thank you for your staff who from the start of our membership in 2006 had been very good to us, not to forget Monica who helped us prepare the papers to start the process. Thanks to her too. Thank you very much for your continued support and our special appreciation to “Stephen” for being available, patient in advising us whenever needs be. ”
Member T.H. writes… April 28, 2010
” Dear Courtnie, Thank you so much for all your hard work and perseverance. It is nice to know that there are people out there that you can count on to help you when times are tough. You are fabulous at what you do. I would recommend OCCA to anyone. Especially your services. Once again Courtnie, thank you very much for all your help.”
Members L.S. and E.S. write… May 8, 2010
” When I first found, and dealt with OCCA, finding you on the web, I was not sure if I was doing the right thing. I read all the testimonials and thought, sounds good, but…Well, if I can be of any reassurance to anyone out there, and no, I’m not paid to write this, I’m just very thankful, please trust me, and at least give them a call. I am a Christian and we cannot bear false witness. My wife took ill approx. 4 years ago,and medical bills became insurmountable. I did not know which way to turn. I’m convinced that God led us to OCCA, and they managed to erase, yes you read it right ERASE, my debt. I cannot say enough about their professional way of dealing with me and helping us. May God bless you Julia, thanks again.”
Member G.D. writes… May 8, 2010
” To all the staff especially Stephen. Going through the financial matter’s that I am, having Stephen has been great. I have collectors calling me steady. I call Stephen about the problem, and he takes the time to talk to me, and makes me feel better, and I have a better day. Without OCCA I don’t know what I would do. Thank you. ”
Member A.P. writes… April 6, 2010
” To the staff of OCCA…I wanted to take this time to express my outmost gratitude to OCCA and its staff, especially Stephen, for the magnificent effort, advice, hard work and service you provided me in a very difficult and unique credit situation. My unique situation was one in which not many credit assistance companies wanted to take on. However thanks to OCCA they accepted the challenge and handled the matter to my outmost satisfaction and without prejudice. Stephens’ experience was invaluable in dealing with my situation, he constantly kept me updated, provided great advice, expertise and I always felt he was doing whatever he could to deal with the matter with my best interests in mind. In the end it was resolved with a great deal of savings for something that was not of my doing to begin with. I would most definitely recommend OCCA to anyone requiring credit assistance because I know they would provide the highest quality and service to anyone requiring credit assistance.All the best to OCCA and its staff,”
Member B.M. writes… March 30, 2010
” Shannon…It is said that “If it sounds too good to be true it usually is” However in this case “Even if it sounds too good to be true, it IS true” I didn’t realize how heavy that monkey on my back was until you provided the opportunity to shake it off. Monkey be gone! Thank You.”
Member D.M. writes… January 29, 2010
” Shannon…I’m glad I was referred to you [OCCA] through word of mouth. You do exceptional work and move fast. I know my matters will be well looked after and again thanks for helping me out.You guys do incredible work! Thank you.”
Member J.S. writes… January 27, 2010
” Attention: Julia Thanks ever so much for such pleasant conversations over the telephone, you certainly make us feel overwhelmed and full of gratitude, knowing that you are there for us, in such a financial need that we have. We greatly appreciate all that you have done for us and what you’ll be doing in the next few months to make us have stress free days within our loans/financial bind.Thanks sincerely, ”
Member C.H. writes… January 21, 2010
” Ontario Consumer Credit AssistanceMy son and I started working with OCCA back in 2007. Since that time OCCA and Stephen in particular, have been extremely helpful and supportive. One creditor we hadn’t heard from in more than a year sent our account to a collections agency. After a year, we needed OCCA’s help again. Stephen sent us the correct information immediately that ended the creditors harassing calls and then he coached us on how to handle this demanding creditor in the future. I hope that by providing this letter someone will consider the membership benefits of OCCA and take advantage of their professional services and staff, like we did. What would we have done without them? It’s not a situation I want to be in again…but if I am, I’ll call OCCA. Thank you so much for all your help.”
Member C.B. writes… December 30, 2009
” Hi Stephen, I just wanted to send you & all the staff a big thank you. Our Christmas was awesome…Me & the girls can’t thank you enough. OCCA has made a gloomy Christmas turn into one more memorable. Again thank you & hope everyone has a Happy New Year. Take care & we’ll talk soon.”
Member S.S. writes… October 7, 2009
” Respected Ms. Dillon Please be informed that Ms. Dillon is a very professional person to deal with my debt.Like me many people are suffering in this world with the big burden of debt and need help from someone like Ms. Julia Dillon who can help them with great knowledge and expertise which she has. She is a very kind and patience person.Ms. Julia Dillon, I will remember this time and thank you very much for your great help to deal with my debt in my depression. May God our Lord Jesus Christ bless you and all other members of OCCA for the great help. Thanking you very much.”
Member S.C. writes… August 17, 2009
” Dear Stephen and OCCA, In Judaism there is a term for a person who is kind, strong, supportive, and who cares about people. The term is “A MENSCH.” Stephen you deserve to be called “A MENSCH.” A truly kind and humane man.When I first came to OCCA back in 2004, my life was in total turmoil, to such a point my health was deteriorating at an unbelievable pace. I was behind on credit cards and over draft by almost forty – fifty thousand dollars. The reason I was in such arrears was because of 3 back surgeries that restricted me from running my small company…During that period, creditors, and collection companies were trying every tactic imaginable to make me pay them, when I had nothing and no where to go for money. Stephen and OCCA had my back through out the whole process and madness that these creditors and collection agencies were putting me through.Stephen, guided me consoled me, pointed out what was really important in my life, he held my hand you might say through out this whole ordeal, just like a big brother or sister might do for a sibling who is scared and ill. He explained what my rights were and how to deal properly with the threatening phone calls. IT WORKED! Life today is better, my financial health is recovering, my physical health is still a battle every single day, but overall the financial weight is off my shoulders, I receive fewer and fewer threatening calls and I truly look forward to waking up and getting on with my day every day. All thanks to Stephen and OCCA. If you follow what Stephen and the great folks at OCCA tell you to do, but most of all “you must be honest to them (OCCA) and to yourself,” acknowledge your situation, don’t try to hide from it, because there is no where to hide. OCCA will supply you with the guidance, strength, tools, and confidence to help you get through what can be one of the toughest times in one’s life. IT WORKED FOR ME, & IT WILL WORK FOR YOU. Once again, thank you Stephen and OCCA. Please use this referral letter on your website if you wish.”
Member S.S. writes… August 7, 2009
” Julia, Thanks for all your help so far. I would recommend you people to anyone.”
Member A.B. writes… August 6, 2009
” I want to thank you for all of your help through this entire process. When I first realized the trouble I was in I really wasn’t sure how to go about fixing it. After considering all of my options I decided to look into Credit Counselling and Bankruptcy which is when I met Mike [at OCCA].Mike and I thoroughly discussed all of my options and how to implement the most beneficial solution possible. Moreover, Mike was able to arrange a debt repayment schedule with the CRA [Canada Customs and Revenue Agency] which in turn resulted in several liens being removed from my property. Also, Ontario Consumer Credit Assistance has been able to arrange a series of payment arrangements with my other unsecured creditors. Had I not sat down with Mike I would have never received this help.I have referred Mike and Ontario Consumer Credit Assistance on several occasions and those people have experienced the exact same stellar service. Placing my financial well-being in the hands of Mike and Ontario Consumer Credit Assistance was one of the best decisions I have ever made. ”
Member D.E. writes… July 16, 2009
” [Stephen] I feel very lucky to be left in such capable hands. I honestly don’t know where we’d end up if I didn’t have some phenomenal and knowledgeable people guiding us. So I’d like to say a BIG THANK YOU, for taking us on as clients. All of you, Mike, Dave, Rob, Karen and yourself have been awesome to deal with. I think finding your company was truly a fluke but heaven sent.”
Member P.O. writes… July 8, 2009
” We want to thank you and OCCA for your on-going assistance to us as we go through a financial situation like we have never experienced before. It is your continual assurance to us that we will get through this that gives us the motivation to carry on.Thank you again, Julia.”
Member B.B. writes… April 24, 2009
” This letter is in regards to the work Karen put forward on my behalf.When I first called unsure if I was going in the right direction with my situation, Karen helped a great deal helping me understand what OCCA can do for me. She answered the questions I had at the time without difficulty. Her attitude was very upbeat, reassuring and appropriate, giving me confidence in your organization. The information she put forward was educating and gave me somewhat of a futuristic goal to work towards. She lifted a lot of wait off my shoulders. In the end I’m glad Karen took care of my file and I’m relieved the process went so smoothly.Thanks Karen Take care ”
Member E.R. writes… April 24th, 2009
” Dear OCCA Team, First and foremost, I would like to say thank you thus far to Dave & Karen for fielding all my inquiries during the preliminary stages of this service to be rendered. My wife and I are very “heartfelt” in this crossroads of our financial challenge.We are well aware, that we are 100% responsible for the all the debt we have incurred. We do feel obligated, we did spend that money on the ease of credit furnished to us. In retrospect, if we didn’t have such great credit in times past, all the companies wouldn’t have extended their limits to us.The financial discipline was lacking on my part with the ease of credit, pay later, defer payments, and buy now! I am taking 100% responsibility to pro-actively work with OCCA, and with all my creditors to secure a mutually favorable outcome for all parties involved with mutual respect and resolution.I want to maintain my utmost professional dialog with all my creditors and I know OCCA will honor this as well.Sincerely, Thank you very much.”
Member E.R. writes… April 3rd, 2009
” Dear OCCA Team, Thank you for the constant contact & updates of the process! Have a great day!”
Member W.D. writes… January 22nd, 2009
” After hearing about OCCA I decided to check them out. After all I was at the point where I was so far into debt I was paralyzed financially.I was introduced to Steven who told me some examples of amounts of what huge credit card debts were settled. He was also very honest and upfront in saying how it could affect my credit rating. I was very skeptical. But then everything he, and other members of the staff at OCCA, told me occurred. From the tactics that the collection agency used to the settlement offers that finally came through at less than half of what I owed.With the help of OCCA I settled 2 huge credit card debts and am now rebuilding my credit rating.Thanks OCCA ”
Member B.W. writes… October 27th, 2008
” I want to thank Steven for being there for me as he has seen me through a lot and I have really appreciated his patience and advice. He always returns my calls promptly, is always concerned how I am doing, and has made my unfortunate circumstances easier to deal with knowing that he is in my corner. I do not know what I would have done with out him. So thank you so so much Steven.”
Member M.C. writes… October 17th, 2008
” OCCA did a fantastic job in handling my case. I am proud of all the staff, especially those who are handling my case from the word go. Keep up the good work!”
Member M.L. writes… September 15th, 2008
” When I became a member with OCCA I was in a very bad situation with the debts I owed.During my first and FREE consultation with OCCA to go over my situation, they immediately made me feel very relaxed and to have confidence in them, which I did. After they went over my situation and got back to me with what I had to pay back (which was less than half), I felt like I won the lottery! Any time the collection agencies would call or send me nasty letters I would talk to my representative at OCCA and they would immediately take care of it, and made sure they (the collection agencies) did not contact me again, but only deal with OCCA. This alone took the load off my shoulders and I was again able to walk with my head held high, never again having fear when the phone rang or that nasty letters were waiting at the mail box.Now, after three years, I am out of debt and I want to THANK OCCA a million times for bringing my life back to normal – I will never own a credit card again! My saying now is, ‘If I don’t have the cash, then I just don’t buy it.’I can honestly say, any person in debt please give yourself a chance and get help from OCCA. They are honestly there to help you out. THANKS AGAIN OCCA! ”
Member J.D. writes…
” On June 14, 2004, I was at my wit’s end.I am a very strong person, but the incessant, harassing phone calls (minimum 5-7 per day) from my numerous creditors, were starting to wear me down and greatly increase my stress levels. I had absolutely nowhere to turn, having no money, and no job.I didn’t know what to do! It was nerve wracking.I can’t remember how, I assume online, or a newspaper as, but I discovered OCCA that day, and come in for a discussion. That visit gave me great information and hope, and I signed up on the spot.The details I learned that day instantly took away my worries. The calls didn’t stop for the longest time, and I had to learn to deal with all the tales the creditors would weave, but I continually gave your name [OCCA] to these people, and over time the calls dwindled. I am writing to thank the staff of OCCA for all their assistance. It got me through a very troubling time, having suddenly found myself unemployed, and in such great debt, after having worked for over 30 continuous years in just two jobs.Thank you. Keep up the good work! ”
Member A.A. writes…
” This is a testimonial letter to let you know how happy & satisfied me and my family are with your service in helping us with our financial situation. Despite using other similar companies, all making genuine attempts to help but couldn’t, I was not sure whether you could help us. But to my surprise and God’s amazing intervention OCCA delivered their promise. We are now truly having a stress free financial situation.I strongly recommend you to anybody, we have already referred people to you and will continue to do so. Above all, pray, put away pride, and by God’s grace and the help of OCCA you are in good hands. God bless you all. ”
Member B.P. writes…
” I wish to thank you and your staff for extricating me from a situation of unmanageable debt.”
Member B.D. writes…
” I am writing in regards to the excellent service that has been provided by your company. I am amazed at the quality of service and am very pleased at the results that have been given to me. I came to your company frustrated with problems I couldn’t bear, I trusted your service and received the best results possible.I would like to thank you for your great customer service in handling my account. ”
Member K.B. writes…
” My spouse and I are particularly grateful for the thoughtful options you identified for us. In today’s world, it is all too easy to suddenly be looking upward at a seemingly unclimbable mountain of financial over-commitment. The world of credit has steep and slippery slopes. To fall into one of its crevasses can be both discouraging and disorienting. An alarming number of Canadians wake up these days to find themselves lost in the valley of the shadow of debt, wondering how to climb up and out. OCCA doesn’t simply offer a temporary life-line, it can actually help to make the mountains manageable; to lessen the incline of debt-load, to help secure footing on a pathway that can lead out of destruction and despair. And it’s more than just a credit-assistance organization… it’s people – genuinely caring, and knowledgeable people. With deep thanks for the professionalism, I strongly recommend OCCA to anyone sincerely trying to find their way out of the forests of financial entanglement into the sunlight of a secure future.”.